Your Department of Education loan has recently been transferred to MOHELA for servicing. We have answers to what are some important questions you likely have.


  • I applied or was in the process of applying for a deferment/forbearance/repayment plan with my previous servicer prior to the transfer. Do I need to reapply?

    If your previous servicer reviewed your application before your loan was transferred and you received notification of approval or denial, you do not need to reapply.

    If you did not receive confirmation from your previous servicer regarding the outcome of your application, please contact us to determine if additional information is required to complete the application process.

We look forward to providing you with excellent service. If you have questions about MOHELA as your new servicer, we’re here to help!